Support.
Something not working, or lost access to your licence? Email support@clearroom.studio with the email address you bought with. If you mention your key, the last four characters are enough. Never send the whole key.
Key resends, your Macs, and lost-machine reports are self-serve in your account.
Lost the email address you bought with?
Email us from your new address with your order number (on the receipt from Polar, the merchant of record). Once the order is verified we re-point the licence to your new address. Key, machines and history stay as they are. Receipt gone too? Send what you have and we'll sort it out.
A Mac was lost or stolen
How reporting a lost Mac works. You can free its seat yourself.