Terms.
Terms, privacy and refunds as one PDF.
Terms & conditions of licence and use
These Terms & Conditions ("Terms") are a legally binding agreement between ULFR Harmonize Private Limited, trading as Clearroom, a company incorporated under the laws of India ("Clearroom", "Company", "we", "us" or "our"), and the individual or legal entity purchasing, accessing, downloading, installing or using the Clearroom software, application, plug-in, website or related services ("Customer", "you" or "your").
If you are purchasing or using Clearroom on behalf of a company, studio, partnership, organisation or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" and "your" include that entity.
By ticking "I accept the terms" at checkout, or by purchasing a licence, commencing a trial, downloading, installing, activating or using Clearroom, you acknowledge that you have read, understood and agreed to these Terms.
1. Definitions
1.1"Application" means the Clearroom software application, plug-in, correction engine, associated components, updates and related software made available by Clearroom.
1.2"Licence" means the limited, non-exclusive, non-transferable and revocable right granted to you to use Clearroom in accordance with the applicable plan and these Terms.
1.3"Licence Key" means the authentication or licence credential issued by Clearroom that permits activation and use of Clearroom.
1.4"Perpetual Licence" means a licence with no end date, covering the version of the Application it names (Section 16), subject to these Terms.
1.5"Rent-to-Own Plan" means the plan under which the Customer makes 6 monthly payments and, on completion of all 6, obtains a Perpetual Licence.
1.6"Trial" means the limited period during which Clearroom makes the Application available without charge for evaluation.
1.7"Device" means a compatible Mac computer on which Clearroom is activated.
1.8"Update" means a bug fix, improvement, correction, compatibility release, feature enhancement, profile update or other modification to an existing Clearroom version.
1.9"New Major Version"means a materially new version of Clearroom designated by Clearroom as a new product or major product generation, including a successor product such as "Clearroom 2".
1.10"Content" means measurements, recordings, audio material, files, information or other material supplied by or generated by the Customer while using Clearroom.
2. Eligibility and authority
2.1You must be at least 18 years of age to purchase a Clearroom licence.
2.2Clearroom is intended for professional and personal music and audio-production use and is not intended for children.
2.3If you purchase Clearroom for a company, studio or other organisation, you confirm that you are authorised to enter into these Terms on its behalf.
2.4You are responsible for ensuring that your use of Clearroom complies with all applicable laws, regulations and contractual obligations.
2.5Where mandatory consumer-protection laws provide you with rights that cannot legally be excluded or restricted by contract, those rights continue to apply.
2.6Clearroom may not be purchased, exported, supplied or used where doing so would cause you or ULFR Harmonize Private Limited to violate applicable sanctions or export-control law.
3. Nature of the purchase
3.1You are purchasing a licence to use Clearroom and not ownership of the Application, its source code or any intellectual-property rights in it.
3.2All rights not expressly granted under these Terms are reserved by Clearroom and its licensors.
3.3The Application is owned by Rupendar Venkatesh and licensed to ULFR Harmonize Private Limited for commercial distribution and sale. Clearroom has the right to grant the licence in Section 5.
3.4Nothing in these Terms transfers any copyright, patent, trademark, trade-secret, database, design or other intellectual-property right in Clearroom to the Customer.
4. Formation of the contract
4.1A purchase request, order or payment attempt does not by itself constitute acceptance of an order by Clearroom.
4.2The contract is formed when (a) payment has been successfully confirmed and (b) Clearroom issues or makes available the applicable Licence Key or licence entitlement.
4.3Until the contract is formed, Clearroom may refuse an order, correct an erroneous price or description, or cancel the proposed transaction.
4.4If Clearroom cancels an order after payment has already been received, the amount actually paid for that cancelled order is refunded.
4.5For purchases made outside India, Polar Software, Inc.is the reseller and merchant of record: Polar sells you the licence, collects payment and applicable taxes, issues the invoice and is the name on your card statement. Polar's terms of sale govern that purchase; these Terms govern the licence, which Clearroom grants when the Licence Key is issued.
4.6For purchases made in India, the Customer purchases directly from ULFR Harmonize Private Limited through Razorpay, in rupees, with applicable GST included as stated at checkout.
5. Licence grant
Subject to payment and continued compliance with these Terms, Clearroom grants you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use the applicable version of Clearroom on the permitted number of Devices, solely for lawful music, audio-production and related purposes. The licence does not constitute a sale or transfer of the software itself.
6. Number of devices and seats
6.1Unless otherwise stated in your order, one standard Clearroom licence may be activated and used on up to two Macs at the same time.
6.2You may release a seat from the Clearroom app on the Mac that holds it. A Mac you no longer have access to may be reported lost from your account page, which frees its seat after thirty days; or you may contact support.
6.3If you require more than two simultaneous Devices, contact Clearroom at support@clearroom.studio to obtain an appropriate studio or multi-seat licence.
6.4You must not use technical methods to circumvent the seat limitation.
6.5Clearroom may monitor licence activations and check-ins for the limited purpose of verifying compliance with the seat and licence restrictions.
6.6A licence may not be used by multiple unrelated persons in a manner designed to circumvent the applicable seat limitation.
7. Licence restrictions
Except where expressly permitted by applicable law, you must not:
- (a) sell, resell, rent, lease or commercially distribute the licence;
- (b) sublicense or grant access to the Application to another person;
- (c) share your Licence Key or authentication credentials;
- (d) transfer your licence without Clearroom's prior written approval;
- (e) copy, reproduce or distribute the Application except as expressly permitted;
- (f) modify, adapt, translate or create derivative works from the Application;
- (g) reverse engineer, decompile or disassemble the Application;
- (h) attempt to discover or extract source code;
- (i) circumvent or disable licence verification or technical protection measures;
- (j) assist another person in doing any of the foregoing;
- (k) use Clearroom to develop a competing product by analysing, reproducing or extracting its proprietary functionality; or
- (l) remove copyright, trademark, proprietary or other notices from the Application.
Nothing in this section prohibits conduct that applicable law expressly permits and that cannot lawfully be restricted by contract.
8. Transfer of licence
8.1A licence is personal to the Customer and cannot ordinarily be transferred.
8.2If a studio, company or business is sold, reorganised or transferred, the Customer must contact Clearroom before transferring or assigning the licence.
8.3Clearroom may, at its discretion, approve a one-time transfer in appropriate circumstances.
8.4A private sale or assignment of the Licence Key does not automatically transfer the licence.
8.5Clearroom may require reasonable evidence of the transaction, ownership or authority before approving a transfer.
8.6Sections 7(d) and 8 apply except where applicable law gives you a right to transfer the licence. A transfer, where it happens, is of the whole licence: the original holder stops using Clearroom and removes their copies, the seats are not split, and the licence is reassigned by Clearroom.
9. Account and security
9.1A Clearroom licence is associated with the email address registered at purchase.
9.2Access links, account authentication and licence-management communications are delivered to that email address, and Clearroom acts on instructions that arrive from it.
9.3You are responsible for maintaining access to and security of the registered email account.
9.4You must not knowingly permit another person to access your account for the purpose of using your licence in breach of these Terms.
9.5If you lose access to the registered email account, contact Clearroom support. Clearroom may require reasonable information to verify your identity or ownership before restoring access.
10. Rent-to-own plan
10.1A Rent-to-Own Plan consists of 6 monthly payments.
10.2The licence remains active while the scheduled monthly payments are being made.
10.3On successful completion of the 6th payment, the licence becomes perpetual and no further payments are due for that licence.
10.4The plan cannot be completed early by paying the remaining monthly payments in a single sum.
10.5The Customer may cancel a Rent-to-Own Plan at any time from the Clearroom account page; for Indian payments the Customer may also withdraw the standing instruction with their bank. Cancellation stops future payments, and the licence remains active until the end of the period already paid for (and the period in Section 11.2). Previous successful payments remain credited to the plan.
10.6Re-subscribing with the same registered email address continues the same plan: the same Licence Key, with the payments already made carried over, and the plan still completes at 6 payments in total — unless the Customer has asked Clearroom to erase their account in the meantime (see the Privacy Policy).
10.7The total number of successful payments required to complete the plan is 6.
10.8The amount of each monthly payment, or the schedule of amounts where an offer applies, is stated at checkout and does not change while the plan runs without interruption. A plan resumed after cancellation continues at the price in force at resumption. Promotional pricing may reduce particular payments; it never increases the number of payments.
10.9A Rent-to-Own Plan is a recurring licence, not a loan or a purchase on credit. Nothing is owed for months after cancellation.
11. Payment failure
11.1If a scheduled payment fails, the applicable payment provider may retry the payment according to its own procedures.
11.2The Application remains active for five (5) days after the end of the period covered by the last successful payment.
11.3If payment has not succeeded by then, the licence is paused.
11.4While paused, the Application stops applying correction.
11.5A pause does not delete the Customer's account, plan history or locally stored measurements.
11.6When the outstanding payment succeeds, the licence is restored on the same plan, with the same Licence Key and the same payment count.
11.7For Indian payments, applicable recurring-payment or standing-instruction requirements are administered through Razorpay and the Customer's bank, including the notice sent before each debit.
The retries, the grace period and how a paused plan picks up again are also set out, from the customer's side, in the refund and cancellation policy.
12. Trial
12.1Clearroom offers a 14-day free trial.
12.2The Trial is the full Application with no feature withheld, so that the Customer can evaluate whether Clearroom is suitable for the Customer's equipment and environment before purchasing.
12.3Unless otherwise stated, the trial is limited to one trial per person and per Device.
12.4Clearroom may modify, suspend or discontinue its trial programme at any time.
12.5Discontinuation of the trial programme does not affect licences already purchased.
12.6The Trial is provided for evaluation and is not a guarantee that Clearroom will meet every technical, acoustic, professional or commercial requirement.
13. Refunds and cancellation
13.114-day free trial; purchases are final. This is subject always to any mandatory refund, withdrawal, cancellation or consumer right that applies to the Customer and cannot be excluded.
13.2Customers should use the Trial to determine whether Clearroom works appropriately with their equipment and environment before purchasing.
13.3If a payment is duplicated, taken after an effective cancellation, or otherwise charged in error, Clearroom will correct it and the erroneous amount is refunded.
13.4Refunds are returned to the original payment method.
13.5Clearroom will never ask the Customer for bank-account details in order to make a refund.
13.6Where payment was processed through the merchant of record (Section 4.5), the merchant of record executes the refund; where the Customer purchased directly from ULFR through Razorpay, ULFR executes it.
13.7Refund processing times may depend on the applicable payment provider and banking institution.
13.8Cancellation of a Rent-to-Own Plan stops future payments. Amounts already paid are not refunded merely because the plan is cancelled; they stay credited to the plan (Section 10.5).
13.9Nothing in these Terms or in the Refund & Cancellation Policy limits any remedy, including repair, price reduction, cancellation or refund, that applicable law requires us — or, outside India, the merchant of record — to provide for software that does not conform to the contract.
13.10If you are a consumer in the European Union or the United Kingdom, you agree that the Licence Key is supplied immediately after payment, and you acknowledge that you thereby lose any statutory right to withdraw from the purchase within fourteen days.
What each of these means in practice, and what to do if something we sold you does not work, is set out in the refund and cancellation policy.
14. Suspension and revocation
Clearroom may suspend or revoke a licence where:
- (a) payment is reversed or charged back (a chargeback);
- (b) a refund has been issued;
- (c) the licence has been obtained fraudulently;
- (d) the Licence Key has been materially misused;
- (e) the Customer materially breaches these Terms;
- (f) the Customer attempts to circumvent licence controls; or
- (g) suspension is reasonably necessary to protect the Application, Clearroom's systems or other customers from abuse or security threats.
Where reasonably practicable, Clearroom will give notice and an opportunity to remedy a breach before permanent revocation, except where immediate action is reasonably necessary.
A revoked licence stops working on every Device on which it has been activated.
15. Discontinuation of the licence service
15.1Clearroom checks in with our licence server periodically, and Clearroom may discontinue or materially modify that online licence-verification service.
15.2If Clearroom permanently retires its licence service, Clearroom will publish a signed amnestyfile that does not expire, so that a licence that has been fully paid for continues to work on the Customer's Devices without the service.
15.3A Rent-to-Own Plan that has not completed all required payments is not a fully paid Perpetual Licence.
15.4A plan whose payments stop lapses with them and does not qualify for the amnesty; nor does a Device carrying a refund, a chargeback or a reclaimed seat.
15.5Nothing in this section creates an obligation to refund a payment solely because the online licence service is discontinued, where the Customer has already received the applicable paid licence and the amnesty file is available.
16. Updates and version policy
16.1A Perpetual Licence includes the Clearroom version purchased and the Updates released for that version.
16.2A Perpetual Licence covers Clearroom 1 and every 1.x Update — fixes, improvements, new profiles — for as long as Clearroom publishes them, with nothing further to pay. The licence records a version, not a period of months.
16.3A future major product generation, such as Clearroom 2, may be offered as a separate product and may require a separate purchase or licence. Nothing about that touches what you bought: your licence keeps working on the version it covers.
16.4Nothing in these Terms requires Clearroom to provide compatibility with every future macOS release, future Apple hardware or other technology that did not exist when the applicable version was developed.
16.5Clearroom may require customers using unsupported older versions to update before providing technical support.
17. Technical support
17.1Support is provided by email, in English, at support@clearroom.studio.
17.2Support may include assistance with installation; activation; licence and seat management; basic troubleshooting; and measurement-related application issues.
17.3Support does not constitute professional mixing, mastering, studio-design, room-acoustics or audio-engineering consultancy.
17.4Clearroom supports the current version of the Application.
17.5Clearroom may ask the Customer to update to the current supported version before investigating an issue.
18. Audio and equipment safety
18.1Clearroom generates measurement sweeps and correction signals through the Customer's audio equipment.
18.2The Customer is responsible for selecting an appropriate monitoring level.
18.3Begin measurements at a low volume and increase the level gradually.
18.4Remove headphones before conducting room measurements.
18.5Excessive sound levels may cause hearing damage and damage to speakers, headphones, amplifiers or other equipment.
18.6Maintain a practical means of bypassing Clearroom's correction.
18.7If abnormal, unexpectedly loud or otherwise unsafe audio occurs, stop playback immediately and investigate the cause.
18.8To the maximum extent permitted by applicable law, Clearroom is not responsible for damage caused by improper operation, excessive volume, unsuitable equipment, incorrect installation or use contrary to these instructions. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including for death or personal injury caused by our negligence.
19. Intended use and safety-critical applications
19.1Clearroom is designed for music, audio production and related creative applications.
19.2Clearroom is not designed, certified or intended for safety-critical applications.
19.3You must not use Clearroom in medical, aviation, industrial-control, emergency, life-support or other systems where failure could reasonably result in death, personal injury or significant property damage.
19.4You remain responsible for determining whether Clearroom is appropriate for your intended application.
20. Intellectual property
20.1Clearroom and its licensors retain all right, title and interest in the Application, source code, object code, algorithms, correction technology, databases, designs, interfaces, documentation, trademarks, logos, graphics, website content and other proprietary materials.
20.2Nothing in these Terms grants the Customer ownership of any such rights.
20.3"Clearroom" and related branding may constitute trademarks or other proprietary rights of their respective owners.
20.4The Customer must not use Clearroom branding in a manner that suggests sponsorship, endorsement or affiliation without written permission.
21. Third-party software and data
21.1Clearroom incorporates or relies upon third-party software, data and open-source components.
21.2Such components remain subject to their respective licences.
21.3These Terms do not override or restrict rights granted under applicable open-source licences.
21.4Components used by Clearroom include, among others:
- JUCE — the framework the DAW plugin is built with, under JUCE's own licence
- VST3 SDK, by Steinberg Media Technologies GmbH — the VST3 plugin format. VST is a trademark of Steinberg Media Technologies GmbH, registered in Europe and other countries
- Tauri, and the Rust crates it builds on — the Mac application shell
- Python, with NumPy and SciPy — the measurement and filter-design engine
- Next.js and React — the interface you click
- Inter, by Rasmus Andersson — the typeface, used under the SIL Open Font License
- IBM Plex Mono, by Mike Abbink and Bold Monday — the typeface the measurements are set in, used under the SIL Open Font License
- The OPRA headphone-measurement dataset, from oratory1990's measurements — the headphone catalogue, used under the Creative Commons Attribution-ShareAlike 4.0 licence, with each measurement credited in the app
21.5The applicable third-party licence notices, with the licence text of each, may be obtained from Clearroom on request at support@clearroom.studio.
22. Customer data and content
22.1The Customer retains rights in Content that the Customer owns and creates.
22.2Clearroom does not claim ownership of the Customer's audio, room measurements or other Content merely because such Content is processed by the Application.
22.3Measurements, audio and room captures remain on the Customer's Mac and are not uploaded to Clearroom's servers.
22.4The Customer is responsible for maintaining appropriate backups of its own Content.
22.5Clearroom is not responsible for loss of Content stored solely on the Customer's Device.
23. Privacy and data protection
23.1Clearroom processes personal information in accordance with its privacy policy.
23.2The Privacy Policy forms part of these Terms.
23.3Data may include the email address; order details; the invoice particulars, including GST information where applicable; Device information; macOS version; activation records; relevant IP information; and security and authentication information.
23.4Clearroom does not store Customer audio, room measurements or room captures on its servers.
23.5The Application contains no analytics, usage tracking, crash reporting or telemetry.
23.6Third-party service providers may process information where necessary to provide hosting, payment, email, security, infrastructure or related services.
23.7The Customer acknowledges that certain service providers may process information outside India, subject to applicable law and the Privacy Policy.
23.8Buying a licence or starting a trial records which version of these Terms was published at the time. Clearroom's grievance officer, for the purposes of the Consumer Protection (E-Commerce) Rules 2020 and the Digital Personal Data Protection Act 2023, is Rupendar Venkatesh, reachable at support@clearroom.studio.
24. Payment service providers and third-party services
24.1Clearroom uses third-party service providers, including payment processors, merchant-of-record providers, hosting providers, email-delivery providers and infrastructure providers.
24.2Such providers may have their own terms and privacy policies.
24.3Clearroom is not responsible for the independent acts, omissions, availability or policies of third-party service providers except to the extent required by applicable law.
24.4Payment information is collected directly by the relevant payment processor rather than by Clearroom.
24.5For Indian transactions, Razorpay processes payment information in accordance with its applicable procedures.
25. Warranties and disclaimers
25.1To the maximum extent permitted by law, Clearroom is provided "as is" and "as available".
25.2Clearroom does not warrant that (a) the Application will be completely error-free; (b) every measurement will succeed; (c) every correction will produce the desired acoustic result; (d) the Application will satisfy every professional requirement; (e) the Application will operate on every future hardware or operating-system configuration; or (f) uninterrupted availability will be maintained at all times.
25.3Clearroom does not warrant that the Application will produce any particular artistic, acoustic, commercial or professional result.
25.4Nothing in these Terms excludes a warranty, condition or statutory right that cannot legally be excluded.
26. Limitation of liability
26.1To the maximum extent permitted by applicable law, Clearroom's aggregate liability arising out of or relating to the Application, the licence or these Terms shall not exceed the amount actually paid by the Customer for the applicable licence during the twelve (12) months preceding the event giving rise to the claim.
26.2To the maximum extent permitted by law, Clearroom is not liable for loss of profits, revenue, business, anticipated savings or goodwill; loss of data, sessions or projects; interruption of business; or indirect, consequential or incidental loss.
26.3Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law.
26.4In particular, nothing in these Terms excludes liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot legally be excluded.
26.5Mandatory consumer rights prevail over inconsistent contractual provisions.
27. Customer indemnity
To the extent permitted by law, the Customer agrees to indemnify and hold harmless Clearroom, its officers, directors, employees, contractors and licensors from claims, losses, liabilities, costs and reasonable expenses arising from (a) the Customer's material breach of these Terms; (b) unlawful use of the Application; (c) infringement of third-party rights caused by the Customer's Content or conduct; or (d) misuse of the Application.
This section does not apply to the extent a claim results from Clearroom's own negligence, wilful misconduct or breach of applicable law.
28. Security and licence abuse
28.1Clearroom may implement reasonable technical controls to protect licences and prevent unauthorised use.
28.2Such controls may include activation limits, periodic licence check-ins, rate limiting and security monitoring.
28.3Clearroom may investigate activity reasonably believed to indicate licence cloning, credential sharing, fraud or circumvention.
28.4Any investigation is conducted subject to applicable privacy and data-protection requirements.
29. Feedback and suggestions
29.1If you submit a suggestion, feature request, idea, review, bug report or other feedback, you retain any rights you already have in the submitted material.
29.2By submitting feedback, you grant Clearroom permission to use, reproduce, modify and incorporate the feedback into its products and services without payment or further obligation to you, unless otherwise agreed in writing.
30. Confidentiality
30.1Each party shall use reasonable care to protect confidential information received from the other party.
30.2Confidential information does not include information that (a) is publicly available without breach; (b) was lawfully known before disclosure; (c) is independently developed; or (d) is lawfully received from a third party without confidentiality restrictions.
30.3This section does not prevent disclosure required by law or a competent authority.
31. Governing law
31.1These Terms are governed by and interpreted in accordance with the laws of India.
31.2Subject to mandatory consumer rights, the courts at Chennai, Tamil Nadu, India have jurisdiction over disputes arising from or relating to these Terms.
31.3Nothing in this section prevents a consumer from exercising a mandatory statutory right to approach a consumer forum, court or authority having jurisdiction under applicable law.
32. Dispute resolution and customer complaints
32.1Before commencing formal legal proceedings, the Customer is encouraged to contact Clearroom at support@clearroom.studio. Nearly everything that looks like a dispute is a misunderstanding that an email fixes.
32.2Clearroom will make reasonable efforts to resolve genuine complaints through its support process.
32.3Nothing in these Terms requires the Customer to waive any mandatory statutory remedy.
32.4Unless separately agreed in writing, disputes are determined by a competent court; these Terms do not impose mandatory arbitration.
32.5No provision of these Terms is intended to shorten any limitation period that applicable law provides for bringing a claim.
33. Force majeure
Neither party is liable for delay or failure to perform an obligation caused by circumstances beyond its reasonable control, including natural disasters, war, terrorism, governmental action, internet or telecommunications failure, widespread cyber incidents, infrastructure failure, labour disruption or failure of third-party service providers. The affected party shall use reasonable efforts to minimise the effects of such an event.
36. Notices
36.1Notices relating to a licence are sent to the email address registered to that licence.
36.2Notices sent by email are treated as written communications.
36.3The Customer is responsible for maintaining a valid and accessible email address.
36.4Notices to Clearroom are sent to ULFR Harmonize Private Limited, trading as Clearroom, at support@clearroom.studio, or to its registered office: 494, Anna Nagar Western Extension, Ambattur, Chennai, Tamil Nadu 600 101, India (CIN U59202TN2024PTC172933).
37. Assignment
37.1Clearroom may assign or transfer these Terms in connection with a merger, acquisition, restructuring, sale of substantially all of its assets or transfer of the Clearroom business; your licence moves with it.
37.2The Customer may not assign these Terms or its licence except as expressly permitted under Section 8.
38. Severability
If any provision of these Terms is held to be invalid, unlawful or unenforceable, that provision is modified or severed to the minimum extent necessary, and the remaining provisions continue in full force and effect.
39. Waiver
Failure by either party to enforce any provision of these Terms does not constitute a waiver of that provision or of the right to enforce it later.
40. Entire agreement
These Terms, together with the applicable Privacy Policy, Refund & Cancellation Policy, order confirmation, licence information, and any separately agreed written studio or enterprise licence, constitute the agreement between Clearroom and the Customer concerning the purchase and use of Clearroom.
If there is a conflict between these documents, the following order applies: mandatory applicable law; a separately executed written agreement; the applicable order or commercial terms; these Terms; the Privacy Policy; and the Refund & Cancellation Policy — except that the Refund & Cancellation Policy governs the timing of grace, pause and refunds, and a policy that expressly governs a subject matter governs it.
41. Survival
The provisions relating to intellectual property, payments that fell due before termination, restrictions, confidentiality, disclaimers, limitation of liability, indemnification, dispute resolution, governing law and any other provisions which by their nature are intended to survive continue after termination or expiry of the licence.
42. Contact
For questions relating to Clearroom, licences, payments, privacy, refunds or support: ULFR Harmonize Private Limited, trading as Clearroom — support@clearroom.studio — 494, Anna Nagar Western Extension, Ambattur, Chennai, Tamil Nadu 600 101, India.
34. Amendments and 35. Versions
34.1Clearroom may update these Terms from time to time.
34.2The version applicable to a completed purchase remains identifiable and accessible to the Customer.
34.3If you are part-way through a Rent-to-Own Plan when a version changes, the version recorded against your licence governs that plan until it is paid off. We email you at least 30 days before a changed version binds a plan already running.
34.4If you would rather not accept the change, you can cancel the plan instead (Section 10.5).
34.5Changes do not retroactively alter rights that have already accrued unless permitted by law.
35.1This is version 2026-09. When it is replaced, this version stays published at /terms/2026-09.
35.2Clearroom keeps each superseded version published at a dated address so that a Customer can read the version recorded against its purchase. The previous version, 2026-08, is at /terms/2026-08.
35.3The version applicable to a purchase is the version recorded against the relevant licence or order.
Schedule 1 — Commercial licence terms
| Minimum purchaser age | 18 years |
| Trial | 14 days, the full application |
| Standard simultaneous Macs | 2 |
| Rent-to-Own | 6 monthly payments |
| Perpetual licence | On completion of 6 Rent-to-Own payments, or bought outright |
| Major version upgrades | Separate product unless expressly included |
| Support | Email support, in English |
| Governing law | India |
| Jurisdiction | Chennai, Tamil Nadu, India, subject to mandatory consumer rights |
Schedule 2 — Privacy Policy
The Privacy Policy published at clearroom.studio/privacy forms an integral part of these Terms. It states what we store, what the app sends, retention, the processors we use, cross-border processing, your rights and the grievance mechanism.
Schedule 3 — Refund & Cancellation Policy
The Refund & Cancellation Policy published at clearroom.studio/refund forms an integral part of these Terms. It sets out, from the customer's side, the trial, the finality of purchases with the statutory rights preserved, the correction of erroneous or duplicate charges, cancelling a Rent-to-Own Plan, and the five-day continuation after a failed payment before a plan is paused.
Acknowledgement
By ticking "I accept the terms" at checkout, or by purchasing, activating, installing or using Clearroom, the Customer acknowledges that:
- the Customer has read these Terms;
- the Customer understands the licence restrictions;
- the Customer understands the applicable payment and cancellation model;
- the Customer understands that Clearroom is licensed and not sold;
- the Customer understands the technical and equipment-related risks;
- the Customer agrees to comply with applicable law; and
- the Customer accepts these Terms.